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Retail Growth Masterclass: Repeat-Sales Tactics You Should Use in 2025

Retail Growth Masterclass: Drive 30% More Repeat Sales in a Month

EasyStore Commerce Tour 2025 is designed to help Malaysian entrepreneurs grow with future-ready insights and strategies that put customers at the heart of sustainable business growth.

The first stop kicks off in Penang with a powerful theme: "Retail Growth Masterclass – Drive 30% More Repeat Sales in a Month", showcasing a customer-first approach to building loyalty, automating operations, and scaling smarter in 2025.

Date: 22nd May 2025 (Thursday)
Time: 10:00 AM – 2:00 PM
Location: Digital Library, Butterworth, Penang

This session goes beyond theory. Learn how to deliver personalized, consistent, and valuable interactions across every touchpoint—from retail to online store, turning new shoppers to loyal customers.

We’re collaborating with Alliance Bank Malaysia, Otomate Me, and Digital Penang to bring you the tools and insights that enable better customer experiences and stronger business growth.

Key Takeaways:

• Turn One-Time Shoppers into Loyal Customers: Master how to create a seamless loyalty experience across both online and offline platforms—so customers keep coming back.
• Automate with a Human Touch: Leverage Otomate Me to set up smart, personalized customer communication flows that save time while deepening relationships.
• Unlock Growth with SME-Focused Banking Tools: Hear from Alliance Bank Malaysia on innovative, award-winning banking solutions—from funding options to seamless payment solutions—that form the foundation for growing your business.
• Network with Growth-Minded Retailers: Build meaningful connections with fellow entrepreneurs who are scaling their businesses through customer-first strategies and innovative tech.

 Who Should Attend:

• Customer-first brands looking to upgrade customer shopping experience.
• Retailers who believe in experience-led growth
• Entrepreneurs exploring smarter ways to market, communicate, and serve their customers

Featured Speakers:

Angie Ong
Founder & Managing Director, Memories Fashion
— Homegrown retail brand owner that started as a reseller, is now making memorable apparels for fashion lovers everywhere

Beh Chin Boon
Head of Strategic Alliances and Partnerships at Alliance Bank Malaysia Berhad
— Supporting SMEs with financial tools and initiatives to build modern customer journeys.

Azlan Malik
Co-founder, Otomate Me
— Helping retailers unlock time and consistency through automation and systemisation.

Yienyee Soh
Chief Relationship Officer, EasyStore
— Empowering customer-first brands to grow with unified tools that drive repeat purchases.

Grab your tickets now.