Following many years in the NHS as a senior nurse and educator I founded DA Professional in 2012.Working with Scotland’s Ombudsman gives me a unique perspective about the emotional elements often associated with concerns and conflict.And from there I have developed a whole suite of resources to support us communicating at our best, managing conflict and caring for ourselves in the rich rollercoaster of life.I remain on the nursing register and continue to learn using a number of approaches including Appreciative Inquiry, Mindful Self Compassion and more recently Conversational IQ.
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