New Year, New Opportunities: Creating Top-Tier Customer Journey For 2025 Sales Growth

From 11.11 to year-end sales, CNY, Ramadhan, and Raya, customers are bombarded with endless options, promotions, and deals. 

It’s no wonder they experience “shopping fatigue”—an overload of options and constant noise.

The key is to make your brand stand out amongst the crowd and build confidence with customers that shopping with you will always be a great experience.

Ultimately, customers return to brands that put them first. That could be you. 🫵🏻

Event Details:

• Date: 27 November 2024 (Wednesday)
• Time: 10:00 am - 2:00 pm
• Venue: Exabytes Hall, Level 3, SetiaWalk, Puchong

What Will Be Covered

• 8 expert tips to turn first-time shoppers into repeat customers especially during peak season customer acquistion activitie
• 3 proven strategies and real-life case studies to boost customer experience and loyalty in 2025
• 2025 customer shopping trends and how to engage effectively and consistently through multiple customer touchpoints
• Implementing peak-hour SOP across online channels and retail stores to create opportunities for maximizing customer interaction that boost sales.
• Practical tips on financing strategies and inventory forecasting to meet holiday season demand and merchant success case studies

Featured Speakers:

Nadia Amir, Community and Partnership Manager, EasyStore
Nadia brings 5 years of e-commerce expertise, empowering SMEs through strategic partnerships in logistics, payments, and marketing. She’s organized and led commerce workshops and seminars, impacting over 1,000 SMEs across Malaysia.

Rina Irdina, Merchant Success Advisor, EasyStore
Rina has 4 years’ expertise in social and unified commerce. As a key member of EasyStore’s Academy Team, she’s guided hundreds of merchants in leveraging unified commerce solutions for growth and success.

What You Can Expect At This Event

• Connect & Mingle with Entrepreneurs: Network with fellow business owners and connect with our speakers, experts, and team.
• Q&A with Experts: Get your burning questions answered during our Q&A session with our unified commerce experts.
• One-on-One Personalized Business Clinic: Meet with EasyStore and industry experts for personalized guidance to implement in your business.
• Light refreshments provided.

Don't miss out on this opportunity to learn, network, and gain actionable insights to maximize your sales and gain higher revenue.

Reserve your spot now!