Event EndedCOMMERCE FRONTIERS (CF) FORUM 2023: COMMERCE FUTURE-PROOFED

Commerce Frontier (CF) Forum is a two-day, high-intensity, and exclusive learning forum, jam-packed with back-to-back interactive learning sessions tailored for SME retail and commerce business owners and leaders who are eager to learn from the absolute best and take their local B2C businesses to the next level with commerce operational excellence and successful innovative business practices. CF is a collaborative effort to uplift Malaysia's SMEs business practices and innovation case sharing forum curated by Ignition Chamber Academy in collaboration with GUIDE, Asia School of Business, and all the partcipating partners.

Event Feature & Curated Experience

REAL DAY-TO-DAY BUSINESS CHALLENGES

Featuring a high-caliber lineup of commerce industry veterans and segment leaders in Malaysia's online and offline commerce space, they will share their hard earned and valuable experiences and proven practices with the commerce community.

PROVEN & PRACTICAL BEST PRACTICES

Unlike conventional conferences, CF provides a unique platform and experience for existing practitioners and business operators to exchange best practices and trends in the rapidly evolving commerce space.

SUCCESSFUL APPLICATION OF DIGITAL SOLUTIONS AND INNOVATIVE PRACTICES

Embracing change and transformation to keep up with times and consumer trends is evitable and extremely painful. Leverage those that have successfully navigated through innovation and adoption to stay ahead of the competition.

COLLECTIVE POWER OF COMMUNITY LEARNING AND KNOWLEDGE EXCHANGE

Beyond a physical event-based forum, it’s a peer-to-peer learning and growth process. Come join a village of like-minded business operators to share breakthroughs and sentiments toward challenging circumstances.

Back To The Old-School Way Of Curation

When it comes to picking the exact subject line and speaker profile, we are extremely particular in showcasing practical insights and impactful innovations that drive both offline and online commerce and retail operations for significant revenue and profit success. We want to leave the audience with clear actionable insights and tactics that moves the needle in their business endeavor.

As scaling SMEs ourselves, we face the challenges you face and want answers ourselves too. Thus, we strive to deliver valuable knowledge, actionable strategies, and enabling practices and solutions that shape the future of commerce. Everything you’ll experience in CF is carefully hand-curated and put together by Ignition Chamber Academy to deliver context-rich solutions to your pain point in running a growing commerce/retail business.

Don't miss the inaugural CF 2023, seize this opportunity to gain a competitive edge, discover effective strategies, and embrace the tools to propel your commerce endeavors forward!

Day 1 Schedule

09:30 - 09:50

DAY 1 ARRIVAL & EARLY NETWORKING

09:50 - 10:00

COMMERCE FRONTIERS & OPENING KEYNOTE

Keynote delivered by (1) Neil Cheong, Co-founder of Ignition Chamber Academy and Founding Managing Director of GUIDE, and (2) Siti Najaa Zulkifli, Assistant Director, Innovation and Entrepreneurship.

10:00 - 10:40

BACKEND MANAGEMENT CAN MAKE OR BREAK YOUR RETAIL & COMMERCE BUSINESS

Backend Enablement by Tommy Yong, Co-founder/COO of iStore iSend

10:40 - 11:20

HARNESS THE COMMERCE MULTIPLIER OF EVERYONE’S TRUST NETWORK

Agents & Stockists by Sheikh Ezaiddin, Co-founder/CEO of Ejen2U

11:20 - 12:00

PAYMENT OPTIONS IS NOW A DEALBREAKER FOR YOUR CUSTOMER

Digital Payments by Zakwan Sharif, Co-founder/CEO of CHIP

12:00 - 13:00

LUNCH BREAK & MID-DAY NETWORKING

13:00 - 13:40

LIVE SELLING IS NEVER A NEW THING. IT’S JUST A HUGE COMEBACK

Social Selling by Nur Azre Abdul Aziz, TikTok Shop Partnerships Manager

13:40 - 14:20

DID YOU JUST UNINTENTIONALLY MADE YOUR PRODUCT UNATTAINABLE?

Service Inclusitivity by Dr. Sylvia Ng, Assistant Professor of Marketing and Faculty Head for Action Learning at the Asia School of Business

14:20 - 15:00

THE OMNICHANNEL APPROACH

Commerce channel strategies & thought processes panel discussion with: (1) Giden Lim, Co-founder/CEO of BloomThis, (2) Tzong Lee, Co-founder/Co-CEO of Trapo, and (3) Dr. Koh Wee Lit, Zing Ventures Co.

15:00 - 15:40

INNOVATION & DIGITAL FRONTIERS OF ASIA’S COMMERCE

Regional E-commerce Differences & Advancements by (1) Thomas Tsao, Co-founder of Gobi Partners, Chair of GUIDE, (2) Dr. Gang Lu, Founder of TechNode Group, and (3) Roman Podkorytov, Co-founder of BOX.

15:40 - 16:00

DAY 1 LEARNING WRAP UP & LATE-DAY NETWORKING

Day 2 Schedule

09:30 - 09:50

DAY 2 ARRIVAL & EARLY NETWORKING

09:50 - 10:00

DAY 2 KEYNOTE: LEAP: DIFFICULT DECISIONS COMMERCE FOUNDERS MUST TAKE

Keynote by Fadza Anuar, Co-founder/CEO of The dUCk Group

10:00 - 10:40

POSITION TO CONVERT & WIN

Competition In A Crowded Space by Sasha Tan, Brand Strategist, Founder of C.riously, and exited founder of Favful

10:40 - 11:20

BUSINESS GOVERNANCE IS BUSINESS CREDIBILITY

Business governance with (1) Lim Jo Yan, Lim, Jo Yan & Co. Founding Managing Partner, (2) Dylan Damsma, Foundingbird Team Founder and Chief Executive Officer, and (3) Effon Khoo, Kakitangan.com.

11:20 - 12:00

IS INNOVATION & TRANSFORMATION RELEVANT FOR SMES?

Leaders That Embrace Digital by Ganesh Kumar, Country Director & Principal of Eden Strategy Institute

12:00 - 13:00

LUNCH BREAK & MID-DAY NETWORKING

13:00 - 13:40

YOUR WORKFORCE POWERED BY GIG WORKERS

Leveraged Workforce by Muna Munirah and Mimi Aminah, Co-founders of QWork

13:40 - 14:40

HERO PRODUCTS

Product range panel discussion with: (1) Zare Lee, Co-founder of Trapo, (2) Rodney Wong, CEO of Munchy’s, (3) Stan Chooi, Founder/Managing Director of Sometime

14:40 - 15:40

ADAPTING TO THE POST-COVID DISTRUPTED SPENDING CYCLES

Seasonality of Consumerism panel discussion with: (1) Rodney Wong, CEO of Munchy’s, (2) Sathis Manoharen, VP of Group Strategy of MR. D.I.Y., and (3)Stan Chooi, Founder/Managing Director of Sometime.

15:40 - 16:00

DAY 2 LEARNING WRAP UP & END-EVENT SUMMARY