"Bryan is the premiere thought leader and speaker on the topic of customer service and customer experience in the world today. He is the rare confluence of tremendous content, broad business and management knowledge, and a presentation style that engages and entertains an audience. Bryan is equally effective in presentations to organizational leaders as he is at inspiring exceptional performance from front line service providers."--Luke Carlson,DiscoverStrenth-----------------------------------------------------"Dr. Bryan Williams is a phenomenal motivator with an exhilarating magnetism. Bryan has a significant impact on every team member on a personal & professional level. Witnessing our team comprehending and aspiring to be exceptional is an awe-inspiring experience."--Claudia Alvarado,William Wesley Grand Salon & Spa-------------------------------------------------------"Bryan Williams met with and worked along side our senior leadership team and, withhis guidance, we were pushed to our limits to discover our true potential. The "Bryan Williams experience" allowed us to focus on working together to create a corporate environment that impacted our entire team and launched."--Tom Watts, Exceptional Living Centers--------------------------------------------------------"Our team recently experienced a dynamic and engaging customer service expert, Dr. Bryan Williams. Service excellence transcends industry sectors, and Bryan reached our group with very practical tools and insights to engage our leadership team to deliver world-class service. He is a gifted customer service expert, who can inspire and lead others to awaken new opportunities!”--Dawn Garcia, Sacred Heart Hospital