Contact Us

While we usually respond within a few hours, please allow up to 48 hours (2 working days) for us to respond.

This entirely depends on the organizer's terms and conditions. We strongly recommend reaching out to the organizer directly to request a refund.

Typically organizers either offer refunds or the ability to transfer your ticket to someone else.

If you are facing problems with an organizer who is involved in fraudulent activities, kindly reach out to us and we will assist you with a refund.

Yes of course. You will need to provide us with additional information to verify your account such as your email and phone number, and we will help you reset access to it.

Simply fill up the form above with more information on your collaboration proposal and we will get back to you within 48 hours.

In most instances, we will schedule an online video call to understand your proposal clearer.

Yes of course. We'll be very sad to see you go, but we can assist you in closing your account.

Simply fill up the form above with your request and it will be closed within 24 hours.

Please take note that accounts can't be reinstated after they are deactivated. You will need to use a different phone number / email to sign up for a new account in the event you close your account.