Contact Us

Have an inquiry? Feel free to reach out to us via the form below. Our team will respond within 24 - 48 hours. Alternatively, you can also reach out to us via our social channels displayed on this page.

Frequently Asked Questions

How long will it take before I receive a reply?

While we usually respond within a few hours, please allow up to 48 hours (2 working days) for us to respond.

I bought a ticket but can't attend an event. Can I get a refund?

This entirely depends on the organizer's terms and conditions. We strongly recommend reaching out to the organizer directly to request a refund.

Typically organizers either offer refunds or the ability to transfer your ticket to someone else.

An organizer "scammed" me. What should I do?

If you are facing problems with an organizer who is involved in fraudulent activities, kindly reach out to us and we will assist you with a refund.

I'm unable to log in to my account. Can you help me recover it?

Yes of course. You will need to provide us with additional information to verify your account such as your email and phone number, and we will help you reset access to it.

I would like to collaborate with Eventsize. Is that possible?

Simply fill up the form above with more information on your collaboration proposal and we will get back to you within 48 hours.

In most instances, we will schedule an online video call to understand your proposal clearer.

I would like to close my Eventsize account. Can you help me do it?

Yes of course. We'll be very sad to see you go, but we can assist you in closing your account.

Simply fill up the form above with your request and it will be closed within 24 hours.

Please take note that accounts can't be reinstated after they are deactivated. You will need to use a different phone number / email to sign up for a new account in the event you close your account.

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Eventsize is a worldwide events discovery and online ticketing platform. Easily find events to attend in your city, and equip yourself with all the necessary tools to sell tickets for your events.

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