Regarding card testing fraud and facing these challenges moving forward
Dear Valued Customers,
We are writing to inform you of a recent discovery regarding unauthorized transactions on our platform.
Our team has identified a series of fraudulent activities, specifically involving the exploitation of stolen credit card information through a technique known as card testing happening here on Eventsize.
This method allows perpetrators to create fake events and charge victims' cards to verify the validity of the stolen information. These cards are then potentially used to make larger purchases elsewhere.
Upon detecting these unauthorized transactions, we have swiftly taken the following steps to safeguard our platform and our community:
If you believe you have been affected by these fraudulent activities, we urge you to contact us immediately. Please follow these steps:
Fraud is becoming increasingly prevalent in our world today, especially with the advent of so many digital devices.
While this is a major (and on-going) challenge for the payments and its players, rest assured that we're doing our best to safeguard the trust and security of our platform for everyone.
We sincerely appreciate your understanding and cooperation as we work to address this new world that we live in.
Your trust and security are of utmost importance to us, and we are dedicated to keeping you informed throughout this process.
If you have any questions or require further assistance, please do not hesitate to contact our support team here.